Bloom has reopened with a limited schedule!
Browse details and FAQ's below.
IMPORTANT: NEW MASK MANDATE
On Friday November 20, Governor Lamont released a new mask mandate for all Gyms, Yoga Studios, and Fitness Centers. Effective Monday November 23, all clients and staff are required to wear masks throughout the duration of their classes (as per State guidelines). In addition capacities have been reduced to 25%. We ask that you please come to all future classes prepared with a mask for practice. Please do not remove your mask at any time (even when on your mat).
We know that this news may come as a disappointment, and we sympathize with those of you who feel frustrated by this change. Taking a yoga or fitness class with a mask on is certainly not ideal... however, we want nothing more than to help mitigate the spread of this virus so that we can all remain healthy and eventually get back to normal. If that means wearing masks during practice, then we are in full support and will do whatever it takes to contribute to the safety and health of our Bloom family!
We have already received a few emails and phone calls in regards to the new mandate, and understand that you may have questions and concerns. Please take a moment to browse through our FAQ section below. If you do not see the answer to your question, please do not hesitate to reach out to us by emailing us at directly at email@example.com. Email will be the fastest and most efficient way to get in touch, as staffing in the studio is somewhat limited at this time.
Thank you so much for your continued love, support, and understanding... It is appreciated more than you may know!
HERE'S HOW WE'VE CHANGED OUR PRICING:
If you had an unused / active Class Package on your account that was purchased prior to our shut down - we have issued you a Bloom credit for the value of your unused classes. We know that some of you are ready to return to classes and others do not feel safe returning yet. By providing each of you with credits, we are essentially wiping the slate clean and allowing you to use the funds on your account towards whatever service works best for your needs. We have temporarily reworked our Pricing Menu to Drop In only model including a Single Class for just $12. Your Studio Credits can be applied towards Drop In classes, as well as Workshops, Series, or Online Classes.
Credits will be given for any full or partially used pass that was active prior to our closure. Credits will NOT be provided for packages that had expired prior to March 16, 2020. **Please note that credits will not show up on the Mindbody App, and you must make your purchases through our website.** Click here to learn more about redeeming your credit for in studio classes and / or workshops.
To use your credits towards online classes, please email us at so that we can covert your credit into a Bloom Online coupon. Click here to learn more about online classes.
HERE'S HOW WE'VE ADAPTED OUR SPACE:
We've worked very hard to make our space both clean and serene! We've made many positive changes to our space throughout the past several months including:
High quality anti-viral merve filters have been added to all HVAC systems. These filters are designed to remove harmful bacterias in the air, ensuring that the air you're breathing in the studio is fresh and clean!
UV lighting in HVAC system: Our HVAC fan will continually run in order to cleanse the air throughout your class. As the air passes through powerful UV lighting, it will kill off bacteria and air born viruses.
Social Distancing markers in all studios (6-12 feet between mats depending on the nature and intensity of the class)
Hand sanitizer at all entries and exits
Plexiglass shield in front of our desk
Touchless soap dispensers and trash bins in all bathrooms
Additionally we have several new cleaning protocols in place: bathrooms and touch points are sanitized after every class. Floors are cleaned and sanitized with a CDC approved covid cleaner after every class. Barres and weights are thoroughly sanitized with a CDC approved covid cleaner after every use. Cubbies and coat hangers are cleaned and sanitized after every use.
HERE'S WHAT WE'RE OFFERING:
We are now offering 22 Indoor Classes each week! Please read through our FAQ section for more information on pricing. In addition, here are a few important guidelines to make note of:
Please note, that space in our Indoor Classes is extremely limited and a 4 hour Cancellation Policy will apply! If your plans have changed, and you are no longer able to attend your class, please cancel your reservation within at least 4 hours of the class start time. If you do not cancel within at least 4 hours of the class start time, you will forfeit your payment for the class. We thank you for your understanding and cooperation, as we all work together to navigate these challenging times!
Masks MUST be worn at all times - before, during, and after classes.
All clients MUST bring their own yoga mat / props, and mats will not be available to borrow
Bloom will provide weights for fitness classes - which we will thoroughly sanitize after each class. However, you are also welcome to bring your own.
Pre-registration and pre-payment is required. Walk ins will not be accepted.
Please practice social distancing during check in and stand on the marked lines. Align the top of your yoga mat up with one of the markers on the floor.
Please leave your bags in the car. You should only bring the essentials into the space - keys, water, shoes, etc.
Bathrooms will be available, but please only use them if absolutely necessary so that we can minimize risk as much as possible.
Water fountains will not be available - please bring your own water bottle.
SMALL GROUP SERIES / WORKSHOPS
In addition to our Outdoor Yoga & Fitness Classes, we will be offering a variety of Small Group Indoor Series and Workshops. We have Online, Indoor, and Outdoor workshops available. Capacities for each event has been set based on State Guidelines and recommendations from the CDC, and will include ample space for social distancing (between 6-12’ depending on the intensity and nature of the class). Browse through our FAQ section to learn more about pricing, guidelines, etc!
We are so excited to share that our new online platform is open and ready for use! Bloom Yoga Online Bloom Yoga Online is a monthly online subscription (kind of like Netflix, but for your favorite Bloom classes!). For a low monthly fee of just $24 you'll receive access to our full (and ever growing!) library of on-demand classes. All classes are led by Bloom's owners: Julie, Bethany, and Morgan. We offer heartfelt and thoughtful yoga flows and workouts, with a warm, welcoming, and body positive approach. There is no ongoing commitment, and you can cancel your membership at anytime
FREQUENTLY ASKED QUESTIONS
Can't find the answer to your question?
Staffing is somewhat limited at this time, so we ask that you please browse our FAQ section before contacting Bloom! If you do not find the answer to your question, please email us at firstname.lastname@example.org. Email is the best form of communication, as we have not always been in the office to answer the phone. We will get back to you within 1-2 business days. :)
Will I have to wear a mask during my class?
YES, in accordance with the new State mandate (effective beginning on Monday, November 23) all clients and staff MUST wear masks throughout the duration of their class.
Due to medical reasons, I am unable to wear a mask. Can I still attend class and practice without a mask on?
Unfortunately, the State made it very clear that there are to be no exceptions to the new mask mandate, even for medical reasons. We cannot allow anyone admittance to the class unless they are able / willing to wear a mask throughout the practice. Please understand, we are bound to the rules as outlined by the State so that we can maintain our business license. That said, we are currently exploring options to Live Stream several of our classes as an alternative option for those who are unable to practice in person with a mask.
I purchased a Class Package before the new Mask Mandate was released, but I'm not comfortable taking class with a mask on. Can I get a refund?
All purchases are non-refundable. Please understand, that our business has been extremely crippled by the covid 19 crisis, and it's essential that we remain firm on this policy for the longevity of the Studio. That said, we are happy to offer you a Studio Credit for the value of your remaining passes. Studio Credits can be applied towards Online Workshops, Retail, or Online On-Demand Classes. Additionally, we are researching options to offer Live Streaming of several classes, with the option to apply your credit. If you'd like to exchange your leftover classes for a credit, please email us at email@example.com. Expiration dates will still apply.
Can I wear a face shield instead of a mask?
No, unfortunately face shields will not be an accepted form of face covering. Clients must wear a cloth or paper mask that fits properly and fully covers the nose and mouth.
I purchased a New Client Trial Pass / Class Package before you closed the Studio due to covid. Can I apply it towards a Class or Workshop?
No, unfortunately our "pre-covid" Class Packages, Memberships, and Trial passes no longer apply towards our new Classes and Workshops. HOWEVER, if you have an unused / active Package on your account that was purchased prior to our shut down–you will be receiving a Bloom credit for the value of your unused classes. Credits can then be applied towards the purchase of any class or event of your choice, including Indoor Classes, Outdoor Classes, Workshops, Series, or Online Classes (coming soon!).
We are so sorry for this change, and any inconvenience it may cause. The new Covid restrictions have forced us to completely re-invent our pricing model in order for the Studio to sustain itself. In addition, many of our clients don't feel safe to return to classes just yet. By offering credits, we are essentially creating a clean slate for everyone, and allowing you to use the funds on your account towards the classes or events that work best for your individual needs.
Please note that credits are only being given for any full or partially used passes that were active upon our closure (3/16/20). Credits will NOT be provided for any package that had expired prior to March 16, 2020. Credits will be available for use for one year, and you will have access to your credit through August 15, 2021.
How much do the new Class Packages cost?
We have temporarily changed to a Drop In only model. The cost to Drop In is just $12.
In addition, we'll be offering several workshops and series which will be individually priced. Details for online classes will be coming soon (check back for more info). To purchase a class Drop In, please click here.
What about Monthly Memberships?
We sat for quite some time and deliberated whether or not we could bring back our monthly Crew Membership pricing option. We want nothing more than to get back to normal and to see each of your beautiful selves back in the studio! However, after running the numbers we realized that it is just not feasible for us to bring back a monthly membership option under the current restrictions. Cleaning requirements have greatly limited the number of classes we can offer indoors, and we do not feel it’s right to charge you for a monthly membership when you will have access to less than half the number of classes as compared to our schedule prior to Covid. Additionally, we have had to reduce class capacities by 80% (we can fit just 5 clients in Studio North and 7 clients in Studio East). This has taken a huge financial toll, and we’ve realized that the only way for Bloom to continue is to reinvent ourselves. In lieu of this, we have switched over to a Class Card Model for the time being (as outlined in the previous question). We do hope to bring back a monthly membership option once our schedule once restrictions lift, and will keep you all updated as the situation progresses!
How do I apply my Studio Credit?
**Please note that credits will NOT show up on the Mindbody App, and you must make your purchases through our website in order for your credit to be reflected.** To use your credit, please head to our website, navigate to the class or workshop of your choice and click on "sign up." Then, go through the check out process as prompted. Towards the end of checkout, you will be offered the opportunity to apply your credit.
I think I should have a Credit available, but I'm not seeing it on my account?
**Please note that credits will NOT show up on the Mindbody App, and you must make your purchases through our website in order for your credit to be reflected.** If you are on the website, and you still do not see your credit, please email us at firstname.lastname@example.org. We have had to apply all credits manually, and there were over 1,000 credits to issue! As you can imagine, this was a very tedious process and it's possible that we did not reach your name yet, or that your credit was missing from our report. Keep in mind that credits are only being given for any full or partially used passes that were active upon our closure (3/16/20). Credits will NOT be provided for packages that had expired prior to March 16, 2020. If you have questions about your account we are happy to assist you, so please reach out to us through email at your convenience!
Can you tell me more about your Online Classes?
For details and FAQ's about Online On-Demand Classes please click here! We are also in the process of looking into the option of live streaming our in house classes, and will share more details soon.
What is your Cancellation Policy?
Please note, that space in our Indoor Classes is extremely limited and a 4 hour Cancellation Policy will apply! If your plans have changed, and you are no longer able to attend your class, please cancel your reservation within at least 4 hours of the class start time. If you do not cancel within at least 4 hours of the class start time, you will forfeit your payment for the class. This Policy applies on Indoor Classes only. We thank you for your understanding and cooperation, as we all work together to navigate these challenging times!
I’m interested in taking an Indoor Series but I’m not able to make it to all four dates. Do you offer prorating?
No, unfortunately we are unable to offer prorating at this time. We have had to greatly reduce the capacities for our Indoor Series, due to Social Distancing requirements. Our instructors are paid based on attendance, so to ensure that each Series meets it’s overhead we cannot provide prorating. You are not required to come to all four classes, but keep in mind that we cannot provide any refunds or credits for missed classes.
Can I still borrow a Yoga Mat / Blanket / Bolster / Blocks / etc during class?
NO, for your safety we will not be sharing props or mats. You MUST bring your own yoga mat for every class and series, and mats will not be provided. For blankets, bolsters, blocks, etc - the only time we will be providing them is during our indoor Restorative Yoga Series, and props will be thoroughly washed and sanitized after each use. Otherwise, if you would like to use props you MUST bring your own. For outdoor classes, we also recommend that you bring a beach towel to place under your mat or to use as a make-shift yoga blanket, as the pavement might be hard on your knees.
Will there be weights available during the fitness classes?
Weights WILL be provided for Indoor Classes. We will sanitize the weights thoroughly after each class. If you are not comfortable using Bloom's weights, you are welcome to bring your own dumbbells from home.
Do I need to sign up ahead of time?
YES! Space is very limited (especially for indoor classes) so please register ahead of time. If your plans change and you are no longer able to attend, kindly cancel your reservation with as much notice as possible so that someone else can take your spot.
Can I pay for my class at the front desk, or do I need to pay ahead of time?
You MUST pay for your class ahead of time, and sign up online. We are unable to accept walk ins, or cash payments at this time, and all classes must be prepaid.
Are there any other guidelines I should know of?
Bloom is going above and beyond to create a safe and serene environment for you! Here are a few other guidelines to observe:
1. Masks are required at all times. Clients without masks will not be allowed admission.
2. Mats and props will NOT be provided. All clients must bring their own yoga mats and props.
3. Weights will be provided for Fitness Classes. Weights will be provided during Indoor Classes and will be cleaned and sanitized thoroughly after each use. However, you are welcome to bring your own weights from home if you'd prefer!
4. Changing rooms and showers will be closed, and we ask that you arrive dressed for your practice and avoid changing in our space.
5. Bathrooms will be available, however we ask that you only use the bathroom when absolutely necessary. Bathrooms will be cleaned diligently before and after each class.
6. We ask that you leave your personal belongings in the car. Please do not bring purses and bags into the tent or studio. Clients should only bring the necessities (keys, shoes, water, etc)
7. Water fountains and water coolers will be closed. Please bring your own water bottles.
8. Towel Service will NOT be available (this includes hand towels, bath towels, and cool lemongrass towels).
9. Lastly - please practice patience and kindness!!! These changes are new for all of us, and stress levels are high for everyone. Please be kind to your fellow yogis and to Bloom Staff as we all adjust to this “new normal.”